We are looking for a friendly, tech-savvy representative to support customers . This role handles customer inquiries, troubleshooting, installation guidance, and issue resolution via phone, email, and chat to ensure an excellent customer experience.Key Responsibilities:Provide technical support and troubleshoot hardware, software, and connectivity issuesGuide customers through installation and setupHandle complaints, warranty claims, and returnsDocument cases and maintain knowledge base articlesCollaborate with internal teams and stay updated on product changesQualifications:Experience in technical support or customer serviceStrong problem-solving and communication skills